St. Patrick’s Home of Ottawa has been caring for Ottawa seniors since 1865, inspired by the compassionate spirit of Saint Marguerite d’Youville.

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Admission Day & the First Few Days

The day of admission is a very busy and tiring day. Each new resident and family members are greeted by our Social Worker who takes them to their Resident Home Area. A new resident will meet many people on that first day, including nursing and nutritional services staff who need to know specific health and dietary concerns. A nurse will take a blood pressure and other vital signs and ask about current medications. Staff who work on the resident’s Home Area will be introduced to the resident and will explain routines of the Care Area. As much as possible, staff try to accommodate preferences of each resident, for example, bath days and time.

On admission day, every resident must sign a Resident Admission Contract which describes the rights and responsibilities of residents of St. Patrick’s Home. A signed copy of the contract will be returned to the resident on request. An appointment is made with the

Business Office to complete this task.

Over the next few hours, the resident and family will have a chance to unpack and settle in. Someone from the Housekeeping & Laundry Department will introduce themselves and explain the procedure about room cleaning and laundry. Resident clothing will be removed for labelling. Labelling is very important in order to identify clothing that will be sent to the laundry. All electrical appliances, lamps, etc. brought in will be inspected for safety by an Environmental Services staff.

During the next few days, other staff will be introduced to the resident and family (if present), and will be offering help in their respective areas.

Resident Contract

Upon admission, the Social Worker provides the resident and family member(s) with a copy of the Resident Contract. The resident/family is asked to call the VP Finance (613-731-0094, extension 292) in the Finance Office to set up an appointment to meet to discuss the contract and the room rate that the resident will be paying.

The contract outlines:

  • the obligations of the resident or substitute decision maker and
  • the related obligations of the Home,
  • what care and services are provided as part of the room rate and
  • available ancillary services and associates fees

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Welcome to the Newest Member of St. Pat's Leadership Team who is pleased to introduce herself to everyone!

My name is Korry MacLeod, and I am thrilled to introduce myself as the new Coordinator for Quality Improvement and Risk Management. With a background in healthcare management, I bring extensive expertise in implementing, coordinating, and monitoring quality improvement and risk management activities. My past experience includes working as the Manager of Community Support Services at Western Ottawa Community Resource Centre, Policy Analyst at the Division of Aging, Seniors, and Dementia at the Centre for Health Promotion, Public Health Agency of Canada. In addition, I have worked as a Curriculum Developer at Algonquin College, where I was responsible for designing course materials for the Person and Family-Centered Approach to Care Coordination course. Drawing from a wealth of experience in long-term care, I have held positions in program management and resident and family services. I am excited about the opportunity to contribute my skills and knowledge to our team, fostering a culture of continuous improvement and ensuring the highest standards of quality and risk management. I'm excited to work with the team to drive positive outcomes and improve the lives of our Residents.

Korry MacLeod

Coordinator of Quality Improvement and Risk Management, St. Patrick's Home of Ottawa